We work closely with you to understand the core objectives you aim to achieve through outbound call support.
Bring Excellency With Our Expertise
Our dedicated and vibrant team is committed to delivering the highest quality solutions for your business. From the ground up, we plan, organize, and provide seamless outsourcing services to streamline your operations.
Why Choose Us
We strive to improve your business and customer experience. Our unique strategies and digital tools help transform your operations. While challenges may arise, we aim to reduce their impact and open up new opportunities. Innovations simplify processes, allowing creativity to flourish. As a result, you receive outstanding digital products that boost customer engagement and increase revenue. Ultimately, your business receives a fresh start, gaining recognition and creating lasting experiences.
Increased Performance
Increased Profits
Required Compliance
Superior Technology
More Than 50+ Companies Have Trusted Us For Quality
At BPO Call Center India, our passionate team of customer support experts is driven to elevate your business. With decades of experience, we've collaborated with companies from various industries to provide top-tier, cost-efficient solutions that enhance customer satisfaction and loyalty. By blending cutting-edge technology with personalized human touch, we ensure your customer interactions are taken to new heights.
About Us
At Zentrix Transnational, we are a global leader in BPO and customer care services, committed to delivering exceptional support and innovative solutions across industries. With a presence in multiple countries, we provide comprehensive, scalable services tailored to meet the unique needs of businesses worldwide.
Our expertise lies in enhancing customer experiences through cutting-edge technology, skilled professionals, and a deep understanding of global markets. From customer support to back-office operations, Zentrix Transnational partners with companies to streamline processes, reduce costs, and improve overall business performance. We take pride in building long-lasting relationships, ensuring that our clients consistently receive high-quality, reliable service with a focus on driving growth and efficiency.
At Zentrix Transnational, we don’t just provide services—we become an extension of your team, dedicated to your success every step of the way.
Process We Follow
We carefully study and create a detailed strategy for teams making outbound calls
We perform practice calls to demonstrate how we plan to present our ideas or proposals to outside parties and then selected professionals who will be making the calls have been chosen and trained to meet specific needs.
IVR testing involves evaluating an Interactive Voice Response system while professionals are making live calls. This ensures that the system works correctly in real-life scenarios.
Our Special Services
Business, in the realm of call centre services, is the strategic activity of delivering essential customer support, technical assistance, and back-office solutions that drive client satisfaction and loyalty. It involves specialized operations designed to manage customer interactions, process transactions, and handle administrative tasks—ultimately enabling businesses to focus on core functions and improve profitability. Simply put, call centre services are enterprises dedicated to maximizing efficiency and service excellence for businesses across industries, ensuring a streamlined path to success and revenue growth.
Outbound Support
Zentrix Transnational’s outbound support services connect businesses with customers through proactive outreach, enhancing engagement, retention, and growth.
Solar Panel
Zentrix Transnational’s call center offers solar panel support, guiding customers from initial inquiries through installation, billing, and after-sales assistance.
Mortgage
Zentrix Transnational offers comprehensive mortgage support services, guiding customers through the mortgage process with expert assistance and timely communication.
Insurance
Zentrix Transnational offers specialized insurance services through its call centre, providing comprehensive support for policy inquiries, claims, and customer engagement.
Lead Generation
Zentrix Transnational offers specialized lead generation services through its call center, identifying and nurturing potential customers for business growth.
Virtual Assistant
Zentrix Transnational provides expert virtual assistant services, handling administrative tasks efficiently through its call center to boost productivity and support seamless business operations.
ZENTRIX TRANSNATIONAL
Navigating the Business Landscape Business Excellence Business Growth
Navigating the business landscape with precision, our call center solutions enhance customer satisfaction and support sustainable business growth.
Right Plan For Your Business
Appointment Setting
Plan
$
8
/Hour
30 Included Call
24*7 Live Coverage
Instant SMS Messages
Instant Email Notification
Personalised Greetings
Personalised Sign-OFF
30 Days Money Back Guarantee
Lead Generation
Plan
$
10
/Hour
50 Included Call
24*7 Live Coverage
Instant SMS messages
Instant Email Notificatons
Personalised Greetings
Personalised Sign-OFF
30 Days Money Back Guarantee
Virtual Assistant
Plan
$
12
/Hour
100 Included Calls
24*7 Live Coverage
Instant SMS Messages
Instant Email Notifications
Personalised Greetings
Personlised Sign-OFF
30 Days Money Back Guarantee
Our Clients
Testimonial
Exceptional
Zentrix Transnational provides exceptional call center services, delivering professional, empathetic support that boosts customer satisfaction and strengthens relationships. A truly reliable partner for outstanding customer experiences!
Best Choice
Zentrix Transnational excels in delivering reliable call center solutions. Their skilled team ensures seamless communication, quick query resolution, and enhanced customer satisfaction, making them an ideal partner.
Outstanding
Zentrix Transnational offers outstanding call center support with efficiency and care. Their proactive approach ensures quick resolutions, fostering trust and satisfaction among customers and partners alike.
Creative Team
Zentrix Transnational stands out for its exceptional customer service. Their dedicated team ensures timely responses, seamless support, and a positive experience that strengthens customer relationships.
FAQs
This process is simple. Just fill out the sign-up form or get in touch with our team. We'll then prepare a tailored service contract for you. Once you receive the contract, kindly review and sign it before sending it back with the payment. Our team will undergo a training period to meet your business process outsourcing requirements. Afterward, we will promptly handle all customer inquiries via email, calls, and chats.
Zentrix Call Centre has been offering call center customer service solutions since 2014.
Absolutely, yes! We specialize in nurturing potential leads and streamlining the pre-sales process to bolster your sales pipeline and drive revenue growth.
Protecting customer information is paramount. Our privacy policy outlines how we collect, use, and secure your data. Our employees sign a non-disclosure agreement before joining the okay call centre, ensuring confidentiality. For details, refer to the privacy policy on our website.
Of course! Understanding that each business has unique challenges and objectives, we take pride in offering customizable solutions tailored to our client's specific requirements. Our agile approach allows us to adapt swiftly and efficiently to the dynamic needs of your business.
With our extensive expertise and abundant resources, we are well-equipped to effortlessly handle large-scale operations. Our team excels in managing projects involving 500+ seats/workstations simultaneously. Our adaptability and scalability allow us to meet your business's increasing needs while upholding service excellence.
Staying ahead means perpetual evolution. We are committed to continuous improvement through investing in research, workforce development, and staying abreast of industry trends. This proactive approach enables us to adapt and innovate, ensuring we consistently offer cutting-edge solutions to our clients.
Outsource your call center needs to Zentrix Call Centre and unlock numerous benefits:
- Significant cost savings and higher profitability
- No need to hire and train additional resources
- Reduced administrative and infrastructure burdens
- Skilled professionals with extensive experience
- Fast response times and high-quality service
Discover even more advantages of outsourcing to Zentrix Call Centre. With seamless access to essential data and a commitment to operational transparency, Zentrix has earned the trust and loyalty of countless clients.
We aim to address all your questions thoroughly. If you have further inquiries or are ready to outsource your call center needs, feel free to connect with our client engagement team at Zentrix.
